Aar metroCards cannot be used to pay for Paratransit vehicle trips. Aar drivers do not provide change and do not accept roundtrip fares. Your vehicle will not depart unless you and your guest(s) pay the fare. Only pcas ride free of charge. Current aar transitChek coupons are accepted as fare payment. Each coupon is good for one trip. Personal Care Attendant (PCA) Some of our customers require the assistance of a pca.
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Reduced fare on express buses is only available from 10:01. M., from 7:01. Weekdays and all day on Saturdays and Sundays. Show your aar metroCard to the express bus operator when you board and deposit the fare in exact change in coins (no bills or pennies, please). If you board the bus via a middle/rear-door wheelchair lift you may ask your pca to deposit the fare, or ask the bus operator to give you a postage-paid envelope so that you can pay the fare by mail. Please note that a bus operator cannot handle a customer's money or aar metroCard. Please note: Use of the aar metroCard is monitored for potential fraud and that, as warranted after an opportunity to be heard, the individual's aar metroCard may be deactivated. Travel Training With some training, many aar customers who have mobility or cognitive impairments may be able to ride the bus or subway to work, school, health and recreational facilities, and the many cultural institutions for which New York is famous. To apply for travel training, or to get more information, summary call. Fare aar fares are the same as full fare on public transit. Show the driver your aar metroCard/id and pay the exact fare as you board the vehicle.
Nyc transit understands that some paratransit customers are able to use mass transit under certain circumstances but at other times need aarservice. Therefore, your eligibility online status will not be affected by using mass transit. Customers with temporary eligibility do not receive a metroCard. The aar eligibility letter with their photo will serve as their aar identification. The aar metroCard gives aar customers the opportunity and flexibility to take a total of four free trips a day using the subways, local buses and Staten Island railway (SIR). If you have pca certification indicated on your aar metroCard, your pca rides free of charge via paratransit or public transit. On public transit, just swipe or dip your card twice once for you, and again for your pca. Aar customers cannot use their aar metroCard to ride express buses free of charge.
If a customer has weather-related eligibility, environmental barriers to travel (such as humidity, snow and icy streets) will be taken into consideration when trips are scheduled. Unfamiliar Places (navigational customer is eligible to travel by aar only when she/he write is unfamiliar with bus and/or subway routes to the trip destination due to a cognitive or visual impairment. The customer may not use aar for routes with which she/he is familiar. Distance: Customer is eligible for all trips that require her/him to travel to a bus stop or subway station that is more than the number of roles blocks she/he has been determined able to travel: 1-2, 3-4, or 5 or more blocks. Please note: Customers may have more than one eligibility category. Back to top Appeals If you are denied eligibility or given conditional eligibility, you have a right to appeal the decision within 60 days of notification. An appeal form and instructions are included with the notification letter. Appeals may be in writing or in person. Access-a-ride (AAR) MetroCard The aar metroCard issued by nyc transit serves as both your Paratransit customer identification card to use when you ride aar and as a metroCard if you opt to use public transit.
Nyc transit will check the weather site: http www. Weather.gov/nyc to determine when weather conditions apply. Please note: All nyc transit buses are wheelchair-lift equipped or have ramps. Conditional Eligibility categories: Stairs Restricted: Customer is eligible to travel by aar only when the trip requires the use of an inaccessible subway station. Extreme cold: Customer is eligible to travel by aar only when the temperature is forecast to be 39F or below on the day of travel. Extreme heat: Customer is eligible to travel by aar only when the temperature is forecast to be 90F or above on the day of travel. Extreme cold stairs Restricted: Customer is eligible to travel by aar: (1) when the temperature is forecast to be 39 For below on the day of travel, or(2) when the trip requires the use of an inaccessible subway station. Extreme heat stairs Restricted: Customer is eligible to travel by aar: (1) when the temperature is forecast to be 90 For above on the day of travel, or(2) when the trip requires the use of an inaccessible subway station.
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Following your visit to the center, an assessment report will be sent to nyc transit Eligibility staff. This procedure enables aar to determine objectively if you are entitled to receive paratransit service. A decision about your eligibility will be made within 21 days after you visit the assessment center. You will receive written notification of our decision. If you have not received a notification of our decision in 21 days, please call Eligibility.
Except for customers who have temporary conditions, those found eligible will need to reapply every five years. Customers are notified by mail when it's time to recertify. If you don't receive a letter six weeks before the expiration date on your aar identification, call Eligibility. Back to top Eligibility determinations If you are determined to be eligible, you will be assigned one of the following categories: (1) wallpaper full, (2) continual your condition is permanent and will not improve, so you will not need to reapply, (3) temporary either full. Those determined conditionally eligible for aar may only travel by aar when the conditions noted on their aar metroCard / id apply.
When scheduling an appointment, please inform Eligibility staff if you need: 1) Material in large print, Braille or recorded format 2) A sign language interpreter 3) a personal Care Attendant (PCA) to travel with you. A pca may be a relative, spouse, friend or a professional attendant. Pcas ride free of charge 4) Telephonic interpretation services Once you agree to visit an assessment center, an application packet will be mailed to you. It should arrive in approximately five days. Application packet materials requested in accessible format will be mailed to you separately. The packet includes the print version of the application and a letter with the date, time and location of your appointment, including instructions on scheduling round-trip transportation to the assessment center.
When scheduling transportation, please mention if you are traveling with a pca. No fare is charged for travel to or from the assessment center. Please note: Only the print version of the application will be accepted at your interview. Applications mailed to the paratransit offices will be returned. Call Eligibility if you do not receive the application packet. If you cannot keep your appointment, please call Eligibility to cancel and reschedule. You must also call and cancel your transportation. At the center, you will have a face-to-face interview with a healthcare professional and undergo functional testing, where appropriate.
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Aar does not ensure a particular service or type of vehicle unless accessibility is mandatory. Back to top, service Area, aar provides service in nyc and within a three-quarter-of-a-mile corridor writings beyond fixed-route service across the nyc borderline to nearby areas of Nassau and Westchester counties. When reserving a trip in Nassau and Westchester counties, give the reservation agent the address and cross streets of your destination; if aar goes there, your trip will be scheduled. Aar operates 24 hours a day, 7 days a week. Maximum Ride times, a trip's maximum essay ride time is based on trip distance. The chart below indicates the amount of time a customer can anticipate traveling, based on trip miles. Miles, maximum Ride time 0 to 3 50 minutes 3 to 6 1 hour 5 minutes 6 to 9 1 hour 35 minutes 9 to 12 1 hour 55 minutes 12 to 14 2 hours 15 minutes Greater than 14 miles 2 hours 35 minutes. Based on availability, the assessment will be conducted at a center located in the applicant or recertifying customer's borough of residence or within the five boroughs of nyc. Appointments are scheduled Monday through Friday,.
The service is shared-ride, door-to-door or feeder service. Feeder Service, feeder service is a trip that is made partly by paratransit and partly by fixed-route bus living or subway. At present, customers with conditional eligibility who are able to walk or wheel short distances (1-2, 3-4 or 5 or more blocks) begin their feeder service trip on aar and then transfer to a fixed-route bus. The bus takes them to a bus stop. From there, they walk or wheel to their ultimate destination without exceeding their travel limitations. Feeder Service is a one-fare payment trip. Private carriers under contract to nyc transit provide this service by lift-equipped vans, ramp-equipped vehicles, or sedans. In addition, service is provided by private taxis, livery and black car services.
a touch-tone phone. What is Paratransit Service? Paratransit is the term used for a demand-response service in which an eligible customer reserves a trip in advance to a destination within the service area covered by public buses and subways. The Americans with Disabilities Act (ADA) requires that individuals with disabilities who are unable to use accessible mass transit for some or all of their trips must be provided with paratransit. Mta new York city Transit administers the paratransit service for New York city, called Access-a-ride (AAR).
For assistance in English, london press "1." If "1" is not pressed, callers will hear choices in each of the respective languages: for assistance in Spanish, press "2." for assistance in Russian, Chinese, french Creole or Korean, please press "3." for all other languages, please press. Conversations with aar personnel are recorded and may be monitored. For eligibility, appeals, certification or application questions, please press "1.". To request a trip, please press "2.". To change a trip, please press "3.". To cancel a trip, please press "4.". For same day trip problems, please press "5.".
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Spanish, chinese, russian, korean, haitian-Creole, eligibility and Policies, applications and Forms. Access-a-ride language services Notice, the "Guide to Access-a-ride" is available to current Access-a-ride customers in their preferred language. Current Access-a-ride customers may call to request a copy. Access-a-ride's "How to Apply" pamphlet is available to applicants in their preferred language as part of the application process. Interested applicants may call to begin the application process. Telephone directory for Access-a-ride, call toll free from area codes 212, 929, 646, 718, 347, 516, 631, 914, 845, 917, 332. From all other area codes, dial. Customers who are deaf / hard of hearing can use their preferred relay service or the free 711 service relay.